INFORM: Platform Account Exception Manager

Incident Report for ENGIE Impact

Resolved

We have resolved the error message users were receiving when attempting to resolve Account Exceptions on the Impact Platform. The impacted exceptions will not show the updated status until the Engie team moves it to the next step. The teams are actively working to resolve these as soon as possible. Thank you for your patience and partnership.

Posted Mar 20, 2026 - 08:15 PDT

This incident affected: ENGIE Platform (External).