In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 2026 - 18:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 28, 202618:00 - Aug 29, 202612:00 PDT
Scheduled - We'll be performing routine maintenance from Friday, August 28 at 6:00 PM PT through Saturday, August 29 at 12:00 PM PT. During this time, you'll be able to access the platform, but some data visualization and reporting features may be temporarily unavailable. We know this is a significant window, and we appreciate your patience.
Aug 28, 202618:00 - Aug 29, 202612:00 PDT
ENGIE Platform (External)
Under Maintenance
90 days ago
99.7
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Aug 28, 2026
Unresolved incident: Scheduled Maintenance: August 28, 6PM PT – August 29, 12PM PT.
Resolved -
this has been resolved. If you are still experiencing issues with the User Management Screen please contact your Customer Success Representative.
Aug 19, 11:34 PDT
Investigating -
Managing users is currently unavailable in the Platform. This is being investigated.
Aug 19, 09:44 PDT
Resolved -
The missing data columns in the scheduled Platform reports have been resolved.
Aug 14, 10:46 PDT
Investigating -
It has been identified that scheduled Platform reports have been generated and delivered without the Arcadia Bill ID and Arcadia Receipt Date. This is being investigated.
Aug 13, 10:03 PDT
