All Systems Operational

Uptime over the past 90 days. View historical uptime.
ENGIE Platform (External) Operational
90 days ago
98.54 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Maintenance Release 03/26/2026 Mar 26, 2026 18:00-20:00 PDT

The Platform will be intermittently unavailable Thursday, March 26, 2026 from 6:00pm to 8:00pm Pacific for routine maintenance. We apologize for any inconvenience.
Posted on Mar 24, 2026 - 09:34 PDT
Mar 24, 2026

No incidents reported today.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
INFORM: Platform Account Exception Manager
Resolved - We have resolved the error message users were receiving when attempting to resolve Account Exceptions on the Impact Platform. The impacted exceptions will not show the updated status until the Engie team moves it to the next step. The teams are actively working to resolve these as soon as possible. Thank you for your patience and partnership.
Mar 20, 08:15 PDT
Mar 19, 2026
Account Exceptions displaying and error when approving
Resolved - This has been resolved. If you are still experiencing issues, please reach out to your Client Success Representative
Mar 19, 15:50 PDT
Update - Due to the ongoing Exception Management Incident, ENGIE will be performing maintenance on the platform today at 2:00 PM PST. During this time, users may experience a brief service interruption lasting approximately 5–10 minutes.
We appreciate your patience while this work is completed.
Mar 19, 13:15 PDT
Update - We are continuing to investigate this issue to determine the cause and provide a fix. We have confirmed that when the exception is approved in the Platform that information is flowing back to the business to take action and complete even though the Platform page is displaying the error message.
Mar 19, 06:42 PDT
Investigating - When trying to approve exceptions users may receive an error stating the item has already been approved. Our teams are investigating this issue.
Mar 18, 10:59 PDT
Mar 18, 2026
Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

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