Update - We are continuing to investigate this issue to determine the cause and provide a fix. We have confirmed that when the exception is approved in the Platform that information is flowing back to the business to take action and complete even though the Platform page is displaying the error message.
Mar 19, 2026 - 06:42 PDT
Investigating - When trying to approve exceptions users may receive an error stating the item has already been approved. Our teams are investigating this issue.
Mar 18, 2026 - 10:59 PDT
ENGIE Platform (External)
Partial Outage
90 days ago
98.59
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Mar 19, 2026
Unresolved incident: Account Exceptions displaying and error when approving.
